1. Who We Are

This Privacy Policy explains how MONPET LLC, THE BINARY BY OMNIYAT, Dubai, UAE, License Number 1482159 (the "Company", "we"), processes personal data of users of the website https://monpet.com and related services. We act as the controller of your personal data and process it in accordance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and, where they apply to you, the EU and UK General Data Protection Regulations.

2. Data We Collect

• 2.1. Account and order data: email address, the name you ask us to show on a digital card (MonCard), order number, card chosen, amount, and currency.
• 2.2. Payment data: payments are processed by Stripe. We receive the payment status and limited details needed for accounting; we do not receive or store your full card number.
• 2.3. Communication data: messages you send us and your subscription preferences.
• 2.4. Technical data: IP address, browser and device information, cookies, and usage data collected when you visit the Website.

3. Why We Process It

• 3.1. To create and deliver your digital card (MonCard), provide access to your personal account, and support you. Legal basis: performance of our contract with you.
• 3.2. To keep records of payments and meet tax and accounting obligations. Legal basis: legal obligation.
• 3.3. To keep the Website secure, prevent fraud, and improve our services with analytics. Legal basis: our legitimate interests.
• 3.4. To send news about the MonPet project if you subscribe. Legal basis: your consent, which you can withdraw at any time.

4. Who We Share It With

• 4.1. Service providers that act on our behalf: payment processing (Stripe), email delivery, hosting, and analytics. They may use your data only to provide their services to us.
• 4.2. Authorities, when we are required to do so by law.
• 4.3. We do not sell your personal data.

5. International Transfers

Our service providers may process data outside your country, including in the United Arab Emirates, the European Union, and the United States. Where required, we rely on appropriate safeguards such as standard contractual clauses.

6. How Long We Keep It

We keep order and payment records for as long as required by accounting and tax law, account data while your account is active, and marketing data until you unsubscribe. After that, data is deleted or anonymised.

7. Your Rights

• 7.1. Access the personal data we hold about you.
• 7.2. Ask us to correct or delete it, or restrict its processing.
• 7.3. Object to processing based on legitimate interests.
• 7.4. Receive your data in a portable format.
• 7.5. Withdraw consent at any time.
• 7.6. Lodge a complaint with the data protection authority in your country.
• 7.7. To exercise your rights, write to hello@monpet.com.

8. Cookies

We use cookies that are necessary for the Website to work (for example, to keep you signed in and remember your language) and analytics cookies that help us improve it. You can control cookies in your browser settings.

9. Security

We protect personal data with organisational and technical measures, including encrypted connections and access controls.

10. Children

The Website is not intended for children under 16, and we do not knowingly collect their personal data.

11. Changes and Contact

We may update this Privacy Policy; the current version is always available on the Website. Questions about your data: hello@monpet.com.